News and Events

weekly reports

ITS Weekly Reports

ITS publishes a one-page summary most weeks during the academic quarters, providing a look into the campus IT climate.

For more information and updates about the project, visit the View or download our reports.

new university computing program

Introducing a New University Computing Program

A new university computing program is being developed to replace and expand upon the discontinued Faculty Workstation Program. Under the new program, faculty who don’t currently have Cal Poly-issued computers will be the first to receive one, followed by those with the oldest systems on campus. Computers are planned to be updated on a three-year refresh cycle.

ITS will continue to develop the program using a phased approach, and expects to roll-out a model for providing staff and some student employees with workstations in 2018.

optimizing IT

Optimizing IT with a Focus on Student Success

As part of a comprehensive, long-term initiative to evaluate and improve Cal Poly’s technology landscape, ITS has kicked-off working sessions with the first three campus groups — Kennedy Library, the College of Engineering, and Academic Affairs — to understand their unique technology needs and gaps. In the coming months, each group and ITS will collaboratively identify opportunities for improvements and create a plan to deliver them.

For more information and updates about the project, visit the Optimizing IT Webpage.

class climate

Class Climate Contributes to Campus Sustainability

Class Climate, Cal Poly’s new online course feedback tool, launched campus-wide in Fall 2016 with an average response rate of 66% spanning 3,000 courses.

By the end of spring quarter, the automated system will have saved more than 650,000 pieces of paper and greatly reduced staff effort and processing times.

campus email lists

Get the Skinny on Campus Email Lists

Email distribution lists are managed with an application called Sympa. To access Sympa, log into the My Cal Poly Portal and find “Email Distribution Lists” under Single Click Links. Want to see which email lists you're on? Click on “My Lists” and look for lists with a red “subscriber.”

For more information about creating and editing lists, and answers to FAQ’s, visit the Sympa page on the Service Desk website.

new firewall

Safer Browsing with New Firewall

At the beginning of the 2016-2017 academic year, Cal Poly installed a new firewall with stronger security features. Recently, ITS has enabled a feature that filters URLs which may contain harmful malware or phishing content. If you’re browsing the internet and you land on a web page that’s blocked by the firewall, you’ll see a Web Page Access Notification.


DocuSign Is Here

Routing and signing campus forms just got easier! ITS has been piloting DocuSign — an eSignature program that enables users to send, sign, and approve documents electronically — with a number of units on campus. Usage across campus is expected to expand in 2017.

If you’re interested in getting more information, visit the DocuSign information page, or look up the DocuSign Unit Coordinator assigned to your area.

Article Image 1

You Don’t Want to Ignore These Travel Security Tips

Before you hit the road for the holidays, you’ll likely remind yourself to pack your favorite sweater and pick-up that last minute gift, but you should also prepare your devices to keep your personal information secure while you’re on-the-go.

Taking a few precautions before you leave could save you a headache when you should be enjoying some egg nog instead.

Getting Connected

Some campus users have had difficulty connecting to Secure Mustang Wireless in the past few weeks due to certificate errors. If you’re getting a certificate error, you can get step-by-step instructions for removing an expired certificate for Windows and Mac on the Service Desk website.

If you need assistance, call the Service Desk at 805-756-7000 or visit them in Building 46, across from Spanos Stadium.

Get Set Up

  • Step-by-step instructions for connecting to Secure Mustang Wireless

Get Answers

  • Frequently asked questions about campus WiFi


  • Self-service WiFi help for Mac and Windows
Article Image 1

New Palo Alto Networks (PAN) Firewalls

Cal Poly recently installed the PAN Next Generation Security Platform as one of many measures to help protect Cal Poly from cyber security threats. Cal Poly is one of 23 California State University (CSU) campuses to start using the firewalls.

For more information about how the security tool works, visit our PAN Firewalls information page.​

Browse & Reserve Tech Rentals Online​

If you need a loaner laptop, GoPro, DSLR camera, projector, or other tech equipment you can now view what’s available at the Media Resource Center (MRC) and reserve it online.

The new system will even remind you when your equipment is due back to the MRC! Questions? Call the MRC at 805-756-6765.​

Stress-free reservations

  • Simply browse and reserve online, then pick-up!

No pre-authorizations

  • Just have My Cal Poly Portal access and personal ID.

Helpful reminders

  • Emails confirm your reservation and remind you when your equipment is due.

Social Media

Article Image 1

ITS is on Twitter


Follow us on Twitter for helpful tech announcements, tech support and security tips. We also feature tech news and trends.

Check us out! ›



Related Content

Join Our Team!

Join our growing team. See our current openings and check back often or call our recruiter.

ITS Careers

Get Help

Go to Help & Support

For Check Out

Reserve and check out a variety of equipment from ITS's Media Resource Center. New: online reservations.

Check Out Equipment

Email and More

Cal Poly uses Microsoft Office 365 for email, calendar, file storage & sharing.

Learn More About 365

Get Online

Cal Poly WiFi is called Secure Mustang Wireless. It provides a secure wifi connection while you are on campus.

Secure Mustang Wireless