News and Events

weekly report page

ITS Weekly Reports

ITS publishes a one-page summary most weeks during the academic quarters, providing a look into the campus IT climate. View or download our reports.

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DocuSign Is Here

Routing and signing campus forms just got easier! ITS has been piloting DocuSign — an eSignature program that enables users to send, sign, and approve documents electronically — with a number of units on campus. Usage across campus is expected to expand in 2017.

If you’re interested in getting more information, visit the DocuSign information page, or look up the DocuSign Unit Coordinator assigned to your area.

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You Don’t Want to Ignore These Travel Security Tips

Before you hit the road for the holidays, you’ll likely remind yourself to pack your favorite sweater and pick-up that last minute gift, but you should also prepare your devices to keep your personal information secure while you’re on-the-go.

Taking a few precautions before you leave could save you a headache when you should be enjoying some egg nog instead.

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Don’t Let the Grinch Steal Your Password

Phishing attacks happen year-round, but tend to spike during the holidays. Universities are heavily targeted during academic breaks. If you see an email appearing to be sent from Cal Poly asking you to open an attachment or click a link and share your log-in information, beware! Cal Poly only handles transactions requiring your credentials through the secure My Cal Poly portal.

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Help Us Support Children in Need

Now through Tuesday, December 20th, bring a new, unwrapped toy to donate to Central Coast children in need during the Annual ITS Toys for Tots Drive. Collection boxes are located in the following places:

  • Bldg 14: At the entrance to Suite 115
  • Bldg 115 (Chase): First floor on the south end near the fireplace
  • Bldg 46 (Natatorium): At the main entrance to the Service Desk
  • Bldg 2: In the hallway near the Media Resource Center window

Thank you for being a bright spot in a local child’s holiday!

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Be #CyberAware This October

October is National Cyber Security Awareness Month (NCSAM). All month long, ITS will be raising awareness and sharing tips to help students, staff, and faculty be #CyberAware.

For more information, you can visit our NCSAM webpage or follow ITS on Twitter.

Getting Connected

Some campus users have had difficulty connecting to Secure Mustang Wireless in the past few weeks due to certificate errors. If you’re getting a certificate error, you can get step-by-step instructions for removing an expired certificate for Windows and Mac on the Service Desk website.

If you need assistance, call the Service Desk at 805-756-7000 or visit them in Building 46, across from Spanos Stadium.

Get Set Up

  • Step-by-step instructions for connecting to Secure Mustang Wireless

Get Answers

  • Frequently asked questions about campus WiFi


  • Self-service WiFi help for Mac and Windows
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New Palo Alto Networks (PAN) Firewalls

Cal Poly recently installed the PAN Next Generation Security Platform as one of many measures to help protect Cal Poly from cyber security threats. Cal Poly is one of 23 California State University (CSU) campuses to start using the firewalls.

For more information about how the security tool works, visit our PAN Firewalls information page.​

Browse & Reserve Tech Rentals Online​

If you need a loaner laptop, GoPro, DSLR camera, projector, or other tech equipment you can now view what’s available at the Media Resource Center (MRC) and reserve it online.

The new system will even remind you when your equipment is due back to the MRC! Questions? Call the MRC at 805-756-6765.​

Stress-free reservations

  • Simply browse and reserve online, then pick-up!

No pre-authorizations

  • Just have My Cal Poly Portal access and personal ID.

Helpful reminders

  • Emails confirm your reservation and remind you when your equipment is due.
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Meet ITS

Dale Kohler / 
Manager of Customer and Technology Support​

Dale Kohler moved to ITS in September to take on the role of Manager of Customer Technology and Support, from his long-held position as the Director of Library Information Technology for Kennedy Library.

Dale is no stranger to ITS, having previously held a number of ITS positions since joining Cal Poly in 1999. We’re thrilled to welcome him back!

Social Media

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ITS is on Twitter


Follow us on Twitter for helpful tech announcements, tech support and security tips. We also feature tech news and trends.

Check us out! ›



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